Incidents | Luxor Incidents reported on status page for Luxor https://uptime.luxor.tech/ https://d1lppblt9t2x15.cloudfront.net/logos/5c248918205186efdeae784107bcfed5.png Incidents | Luxor https://uptime.luxor.tech/ en Hashrate Index recovered https://uptime.luxor.tech/ Tue, 07 Apr 2026 15:27:49 +0000 https://uptime.luxor.tech/#63bee292fd634ff19a65fce07d070f476406bc284d02a8700e241e721aab7c03 Hashrate Index recovered Hashrate Index went down https://uptime.luxor.tech/ Tue, 07 Apr 2026 15:27:19 +0000 https://uptime.luxor.tech/#63bee292fd634ff19a65fce07d070f476406bc284d02a8700e241e721aab7c03 Hashrate Index went down Hashrate Index recovered https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:58 +0000 https://uptime.luxor.tech/#8abff3422f2825b58e63d41a69158c7ad38dc2c225252aece56494103bd9d9c0 Hashrate Index recovered Derivatives recovered https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:51 +0000 https://uptime.luxor.tech/#4789ab694597ebf021bf53417826ed9b3cffe8fd808fc6d3c61eef82ae07998a Derivatives recovered SSO recovered https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:50 +0000 https://uptime.luxor.tech/#b0dff4325108c8a98e598c018ee4ce25a3659e7fefc8cb3a6104444339f73218 SSO recovered Pool UI recovered https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:46 +0000 https://uptime.luxor.tech/#b2dc35627486dfc051d2ac88a828322c313808c192aaacd98eacbd74b3a022bf Pool UI recovered Hashrate Index went down https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:31 +0000 https://uptime.luxor.tech/#8abff3422f2825b58e63d41a69158c7ad38dc2c225252aece56494103bd9d9c0 Hashrate Index went down SSO went down https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:29 +0000 https://uptime.luxor.tech/#b0dff4325108c8a98e598c018ee4ce25a3659e7fefc8cb3a6104444339f73218 SSO went down Derivatives went down https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:28 +0000 https://uptime.luxor.tech/#4789ab694597ebf021bf53417826ed9b3cffe8fd808fc6d3c61eef82ae07998a Derivatives went down Pool UI went down https://uptime.luxor.tech/ Tue, 07 Apr 2026 14:47:27 +0000 https://uptime.luxor.tech/#b2dc35627486dfc051d2ac88a828322c313808c192aaacd98eacbd74b3a022bf Pool UI went down Hashrate Index recovered https://uptime.luxor.tech/ Sun, 15 Mar 2026 16:02:27 +0000 https://uptime.luxor.tech/#ad8ff3036ec9d2f54facbb7a5dbc9f6d093cf040146f7d096b33462f8003819b Hashrate Index recovered Hashrate Index went down https://uptime.luxor.tech/ Sun, 15 Mar 2026 16:01:37 +0000 https://uptime.luxor.tech/#ad8ff3036ec9d2f54facbb7a5dbc9f6d093cf040146f7d096b33462f8003819b Hashrate Index went down Scheduled Maintenance - 07:00am PST, Tuesday, March 3rd, 2026 https://uptime.luxor.tech/incident/838427 Tue, 03 Mar 2026 15:00:44 -0000 https://uptime.luxor.tech/incident/838427#9014a6d101e84c8ae16a32c0a3398d8ecf013955607e6177653d24265ea7a177 We will be undergoing scheduled maintenance starting Tuesday, March 3rd, 2026 @ 07:00am Pacific Standard Time. We expect the duration of this maintenance to be very brief. During this time, some services may be temporarily unavailable. This will not affect mining operations, no action is needed by users. We hope to bring services online as soon as possible. We thank you for your patience. Scheduled Maintenance - 10:30am PST, Monday, March 2nd, 2026 https://uptime.luxor.tech/incident/838078 Mon, 02 Mar 2026 18:30:00 -0000 https://uptime.luxor.tech/incident/838078#70f92480a85c47ead19839057e8c87ba9e866a25673c96ac3b2f9d174a7d777b We will be undergoing scheduled maintenance starting Monday, March 2nd, 2026 @ 10:30am Pacific Standard Time. We expect the duration of this maintenance to be very brief. During this time, some services may be temporarily unavailable. This will not affect mining operations, no action is needed by users. We hope to bring services online as soon as possible. We thank you for your patience. Mining Pool BTC recovered https://uptime.luxor.tech/ Sat, 28 Feb 2026 09:43:17 +0000 https://uptime.luxor.tech/#85b322bce0c35e68a888bdfab0be6d1aee1ceda519365714b562f9974ef85ed5 Mining Pool BTC recovered Mining Pool BTC went down https://uptime.luxor.tech/ Sat, 28 Feb 2026 09:39:20 +0000 https://uptime.luxor.tech/#85b322bce0c35e68a888bdfab0be6d1aee1ceda519365714b562f9974ef85ed5 Mining Pool BTC went down Hashrate Index recovered https://uptime.luxor.tech/ Sat, 28 Feb 2026 09:37:00 +0000 https://uptime.luxor.tech/#588ba34c928cddba8076c625e537971be0733fd5da38b6c650fb2a7c435859d2 Hashrate Index recovered Hashrate Index went down https://uptime.luxor.tech/ Sat, 28 Feb 2026 09:35:04 +0000 https://uptime.luxor.tech/#588ba34c928cddba8076c625e537971be0733fd5da38b6c650fb2a7c435859d2 Hashrate Index went down Hashrate (5 min) and Efficiency (5 min) Showing as 0 https://uptime.luxor.tech/incident/833449 Wed, 25 Feb 2026 21:59:00 -0000 https://uptime.luxor.tech/incident/833449#8f6785599e69fd551e57ab6fcfb9cc14009a567e0673a3ecb9d5cd96bc799c45 This issue has been resolved, values for Hashrate (5 min) and Efficiency (5 min) have been restored. We thank you for your patience. Hashrate (5 min) and Efficiency (5 min) Showing as 0 https://uptime.luxor.tech/incident/833449 Wed, 25 Feb 2026 21:00:00 -0000 https://uptime.luxor.tech/incident/833449#97e50e291fd09c53fdf3628650c6a8d10cb4c984ec87cfa01f4ff7fa86b60bef We’re investigating an issue with the Mining Pool UI that is impacting some users where the Hashrate (5 min) and Efficiency (5 min) metrics are currently showing as 0. Mining operations are not affected, hashrate and shares received are being accounted for as normal. The team is working to fix the problem as quickly as we can. We’ll share another update shortly. Scheduled Maintenance - 08:00am PST, Tuesday, February 24th, 2026 https://uptime.luxor.tech/incident/831600 Tue, 24 Feb 2026 16:00:01 -0000 https://uptime.luxor.tech/incident/831600#d685706fc8cea719b16034221efca4820c18fa783ad029ad4b5c0a2fde69c2c3 We will be undergoing scheduled maintenance starting Tuesday, February 24th, 2026 @ 08:00am Pacific Standard Time. We expect the duration of this maintenance to be very brief, roughly 1 minute. During this time, some services may be temporarily unavailable. This will not affect mining operations, no action is needed by users. We hope to bring services online as soon as possible. We thank you for your patience. Mining Pool BTC recovered https://uptime.luxor.tech/ Tue, 10 Feb 2026 04:55:21 +0000 https://uptime.luxor.tech/#1e951bcc1eb0f1cd6a14a315bec3751099138bed9b71864addfa2b941f0c3e8b Mining Pool BTC recovered Mining Pool BTC went down https://uptime.luxor.tech/ Tue, 10 Feb 2026 04:53:27 +0000 https://uptime.luxor.tech/#1e951bcc1eb0f1cd6a14a315bec3751099138bed9b71864addfa2b941f0c3e8b Mining Pool BTC went down Mining Pool BTC recovered https://uptime.luxor.tech/ Tue, 27 Jan 2026 18:57:17 +0000 https://uptime.luxor.tech/#58324aa22f9e9f1ac2cb55803a7ac800afed4fb1342d9d93692bfd4b94b282a1 Mining Pool BTC recovered Hashrate Index recovered https://uptime.luxor.tech/ Tue, 27 Jan 2026 18:51:37 +0000 https://uptime.luxor.tech/#0c8d657cfdf6718f4d962481158dd31d13656567c4d4d3870f54b2dd0cb5fd1b Hashrate Index recovered Hashrate Index went down https://uptime.luxor.tech/ Tue, 27 Jan 2026 18:46:59 +0000 https://uptime.luxor.tech/#0c8d657cfdf6718f4d962481158dd31d13656567c4d4d3870f54b2dd0cb5fd1b Hashrate Index went down Mining Pool BTC went down https://uptime.luxor.tech/ Tue, 27 Jan 2026 18:31:19 +0000 https://uptime.luxor.tech/#58324aa22f9e9f1ac2cb55803a7ac800afed4fb1342d9d93692bfd4b94b282a1 Mining Pool BTC went down Home Page recovered https://uptime.luxor.tech/ Thu, 15 Jan 2026 04:36:07 +0000 https://uptime.luxor.tech/#edfa617ede1e7983544fdb6d521b5b9a732b9776d20ccbe325ab477bdd29a346 Home Page recovered Home Page went down https://uptime.luxor.tech/ Thu, 15 Jan 2026 04:34:47 +0000 https://uptime.luxor.tech/#edfa617ede1e7983544fdb6d521b5b9a732b9776d20ccbe325ab477bdd29a346 Home Page went down Mining Pool BTC recovered https://uptime.luxor.tech/ Mon, 12 Jan 2026 17:54:18 +0000 https://uptime.luxor.tech/#667abf9163d57f367b7a75a1f3af12f031b20dd931ae1e221ce46607b3c4239b Mining Pool BTC recovered Mining Pool BTC went down https://uptime.luxor.tech/ Mon, 12 Jan 2026 17:52:44 +0000 https://uptime.luxor.tech/#667abf9163d57f367b7a75a1f3af12f031b20dd931ae1e221ce46607b3c4239b Mining Pool BTC went down Mining Pool v1 API Down https://uptime.luxor.tech/incident/800954 Thu, 08 Jan 2026 22:07:00 -0000 https://uptime.luxor.tech/incident/800954#a6760d22a38c065cbc83553a490952243905896068c4cf71ba7387923b58a16f This issue has been resolved, v1 API Endpoints are back online. We thank you for your patience. Mining Pool v1 API Down https://uptime.luxor.tech/incident/800954 Thu, 08 Jan 2026 21:52:00 -0000 https://uptime.luxor.tech/incident/800954#f15374dcf3c84901b05c767a5cdb3b1db3a9995eec02f9e1c9fda5bd22cee861 The v1 endpoints for our Mining Pool API are currently down. The team is working to fix the problem as quickly as we can. We’ll share another update shortly. Compromised https://docs.luxor.tech https://uptime.luxor.tech/incident/787028 Mon, 15 Dec 2025 16:00:00 -0000 https://uptime.luxor.tech/incident/787028#898f3819e1ee91be4727417ba8973cf9963f3a13634187bb10671001ba21d9f0 The user doc's page within the Luxor Platform was compromised and sending users to a different unauthorized site. A fix was completed and user's are able to access the user guide at this time. The user doc's page is an independent application thus your data is safe. Luxor Application Maintenance - Wednesday, December 3rd @ 05:30am PST https://uptime.luxor.tech/incident/778444 Wed, 03 Dec 2025 13:30:44 -0000 https://uptime.luxor.tech/incident/778444#f2e57e88a6cd7d533233adcf8a06593296227bcf217936e8ae3d9ce234db0981 We will be undergoing scheduled maintenance starting Wednesday, December 3rd @ 05:30am Pacific Standard Time. We expect the duration of this maintenance to last roughly ~20-40 minutes. During this time many of our online services will be unavailable. This will not affect mining operations, no action is needed by users. We hope to bring services online as soon as possible. We thank you for your patience. Hashrate (5 min) and Efficiency (5 min) Showing 0 https://uptime.luxor.tech/incident/730427 Tue, 23 Sep 2025 23:44:00 -0000 https://uptime.luxor.tech/incident/730427#8c6b1b6b9f8e075df38906c31c31db8d14c2505bfab27da212edd23286c2fb57 This issue has been resolved, values for Hashrate (5 min) and Efficiency (5 min) have been restored. We thank you for your patience. Hashrate (5 min) and Efficiency (5 min) Showing 0 https://uptime.luxor.tech/incident/730427 Tue, 23 Sep 2025 23:02:00 -0000 https://uptime.luxor.tech/incident/730427#89e407bdbd3d6bf9e9769b7c986afdef025076b6f921188e87c2e03e82433b3a We’re investigating an issue with the Mining Pool UI that is impacting some users where the Hashrate (5 min) and Efficiency (5 min) metrics are currently showing as 0. The team is working to fix the problem as quickly as we can. We’ll share another update shortly. Mining Pool UI Maintenance, Monday, Sept. 22nd, 10:00am PST https://uptime.luxor.tech/incident/726825 Mon, 22 Sep 2025 17:54:40 -0000 https://uptime.luxor.tech/incident/726825#438ef66f720a98c78fc335c2c70e08cc2eda616c382283061d79aa4a385b8d62 Maintenance completed Mining Pool UI Maintenance, Monday, Sept. 22nd, 10:00am PST https://uptime.luxor.tech/incident/726825 Mon, 22 Sep 2025 17:00:47 -0000 https://uptime.luxor.tech/incident/726825#3f930eb87230faefff05900c524da3578bca5bc41e74fb702f5148f0c946575d We will be undergoing scheduled maintenance starting Monday, September 22nd, at 10:00am Pacific Standard Time. The exact duration of this maintenance window is to be determined. We hope to bring services online as soon as possible. Affected services will include the Mining Pool UI, specifically 5 minute metrics for all coins. We thank you for your patience during this time. Hashrate (5 min) and Efficiency (5 min) Showing as 0 https://uptime.luxor.tech/incident/725526 Wed, 17 Sep 2025 00:44:00 -0000 https://uptime.luxor.tech/incident/725526#8e9d9d4de92146d9c83fe4b8497c234cda680c58f760b23ca46f9eadddd6390e This issue has been resolved, values for Hashrate (5 min) and Efficiency (5 min) have been restored. We thank you for your patience. Hashrate (5 min) and Efficiency (5 min) Showing as 0 https://uptime.luxor.tech/incident/725526 Tue, 16 Sep 2025 23:15:00 -0000 https://uptime.luxor.tech/incident/725526#8226301cfec79ce50588dad7ed2635ae5ccf4915be9541833755576c1a31b6b8 We’re investigating an issue with the Mining Pool UI that is impacting some users where the Hashrate (5 min) and Efficiency (5 min) metrics are currently showing as 0. The team is working to fix the problem as quickly as we can. We’ll share another update shortly. Revenue showing as zero in Mining Pool UI https://uptime.luxor.tech/incident/723372 Fri, 12 Sep 2025 18:00:00 -0000 https://uptime.luxor.tech/incident/723372#a99bc27f591c71556085da8d5844d175ed71123022969c3c2a375e4eac2c3f52 This issue has been resolved. Revenue showing as zero in Mining Pool UI https://uptime.luxor.tech/incident/723372 Thu, 11 Sep 2025 18:00:00 -0000 https://uptime.luxor.tech/incident/723372#3aa9d877396ac8f099f050f462caf88e8829fedff4587d91f45d8ce7734273b1 For a period of time from 9/11 to 9/12 the Mining Pool UI was reporting zero revenue. SuperApp UI Not Loading Upon Login https://uptime.luxor.tech/incident/710079 Wed, 20 Aug 2025 12:22:00 -0000 https://uptime.luxor.tech/incident/710079#ef3322dd23c16fafd70175e528271f0de58a4c89d22a6bd951b80c461c2353b4 Issue resolved, users able to view UI once logging in. Hashrate data has been restored for downtime SuperApp UI Not Loading Upon Login https://uptime.luxor.tech/incident/710079 Wed, 20 Aug 2025 11:00:00 -0000 https://uptime.luxor.tech/incident/710079#4265f515ca8b6f82688e275d4388fdb2e083fe5bba52b2befcb91c5283bc8b07 Users are met with an "Error Something Went Wrong" message once logging in to the Mining Pool. Hashrate data shows a dip around 11:00 UTC Users Unable to Log In to Mining Pool https://uptime.luxor.tech/incident/758643 Fri, 14 Mar 2025 13:04:00 -0000 https://uptime.luxor.tech/incident/758643#5c626a93a2140b11ad8b94c15975a83721e0272cd4ad3f0d74a964646531dfcf We have identified a UI error in our older mining pool app that presented miners as being offline, while in reality they are online and connected normally. This was just a visual bug, as miners were still connected to the pool and users did not lose any hashrate. Our newer Mining Pool app was not affected. This issue has been resolved, and all users should be able to log in and see their miners as active. We thank you for your patience. Per-Miner / Worker details on the User Interface is showing 0 https://uptime.luxor.tech/incident/413759 Sat, 17 Aug 2024 20:02:00 -0000 https://uptime.luxor.tech/incident/413759#3cc14fdab4eb27071db81f5f67192949df26b07be05db5e632ae4d3a7cb4dbe4 The issue has been resolved. Per-Miner / Worker details on the User Interface is showing 0 https://uptime.luxor.tech/incident/413759 Wed, 14 Aug 2024 05:35:00 -0000 https://uptime.luxor.tech/incident/413759#986f6326669c92e37aa135905c7de7bec0cf19a2fe42653d3860884c019f9257 We have deployed a workaround for displaying 1H Hashrate and 24H Hashrate for BTC. Users Unable to Log In to Mining Pool https://uptime.luxor.tech/incident/758643 Thu, 14 Mar 2024 08:09:00 -0000 https://uptime.luxor.tech/incident/758643#992ea83b1f4271c2843a9a87db81ddd3862d6ae7c6f6a47690fa6cd6df509463 Issues preventing users from logging in to the Mining Pool have been resolved. Some users report, once logging in, that their active miners are reporting as being down. Our team continues to evaluate the situation and work to develop a fix. Thank you for your patience. We shall update here shortly. Users Unable to Log In to Mining Pool https://uptime.luxor.tech/incident/758643 Thu, 14 Mar 2024 05:00:00 -0000 https://uptime.luxor.tech/incident/758643#41d094b52981f86ec8d4486a04f9e5e70ac37de2388c42d18ad418c1d7aa21b9 We’re investigating an issue with the Mining Pool UI that is impacting some user's ability to log in to the Mining Pool. The team is working to fix the problem as quickly as we can. We’ll share another update shortly.